1. Deleting a single test or report

In the app, open the test and choose Delete test. This immediately and permanently removes:

The test record
All generated personas and their simulation runs
The captured page content and screenshots
The report and any public share link (the link stops working right away)

This cannot be undone. Deleted tests do not refund credits.

2. Deleting your entire account

In the app: Settings, then Delete account. You will be asked to confirm by typing your email address.

By email: write to hello@hivebizz.com from the address on your account with the subject "Delete my account". We will verify it is you and confirm when it is done.

Timeline: deletion begins immediately. All data is removed from live systems within 7 days and purged from encrypted backups within 30 days.

3. What gets deleted

Your account and authentication records
Your workspace and its settings
Every test, persona set, simulation run, capture, screenshot, and report
All public share links
Saved audiences and any uploaded branding
API keys
Your entry in our email lists

4. What we keep, and why

Billing and tax records. Invoices and payment records are retained for 7 years as required by Indian tax law and our merchant of record's obligations. These contain your name, email, billing country, and amounts paid. They contain no test data.

Anonymized benchmark statistics. Aggregate figures such as "median Swarm Score for SaaS pages" may persist. These contain no URL, no report content, and nothing linking back to you. They cannot be reversed to identify you or your clients.

Server logs. Deleted on the normal 90-day rolling cycle rather than immediately. Logs contain IP addresses and request paths, not test content.

Anything legally required. If we are under a legal hold or obligation, we retain only what is strictly required, and only for as long as required.

5. Deleting a page we captured, if you are the site owner

If Hivebizz captured a page you own and you want it removed, you do not need an account.

Email hello@hivebizz.com with the URL. Verify control of the domain by writing from an email address at that domain, or by another reasonable method we agree on.

We will locate any captures of that URL, delete them and the associated reports, and confirm back to you. Target turnaround is 7 days.

6. Exporting before you delete

Deletion is permanent, so export first if you want to keep anything.

Individual reports: use Export PDF on each report
Full account export: email hello@hivebizz.com requesting a data export. We provide a machine-readable file of your account data, tests, and reports within 30 days, at no charge

7. Other data requests

For access, correction, portability, or objection requests, email hello@hivebizz.com. We respond within 30 days. There is no charge unless a request is repetitive or manifestly excessive.

If you are unhappy with how we handled a request, you may complain to your local data protection authority. In India, that is the Data Protection Board.

8. Deleting data held by our processors

When you delete your account, deletion propagates to:

Supabase, database and stored screenshots, deleted with your records
Anthropic, retains API inputs and outputs for a limited period per their policy, and does not train on API data
PostHog, analytics events tied to your user ID are deleted on request
Lemon Squeezy, retains billing records under their own legal obligations
Resend, email delivery logs age out on their normal schedule

A current processor list is at hivebizz.com/subprocessors.

Data Deletion Policy